M365 Managed Services

With all the rapid digital innovation and transformation happening, flexibility in accessing business has become the top priority of all IT companies. Remote working has become a suitable method of functioning in the last few years, and due to that, the employee demands are also altering. Employees now need to access workplace applications and online tools from the comfort of their home or anywhere else away from the office itself. This requirement, even though it sounds to be benefitting the whole working process but is quite difficult to procure and initiate as well. in order to let their employees and end-users access the requirements remotely, businesses now need to choose a more distributed workforce.

 

Microsoft 365 (M365) is one of the most convenient and efficient management services presenting Teams, SharePoint, Exchange, and Office to enhance the performance of the employees and facilitate swift collaboration in virtual office environments as well. Even though this cloud solution provides utmost flexibility in the working procedure, it imposes quite a lot of maintenance responsibilities on the company’s IT department. This often leads the company to face budget constraints and also hindrances in expanding the IT department efficiently.

The maintenance of security and compliance is one of the reasons why companies are opting for managed services lately. The severity and pervasiveness of cyberattacks are creating a difficult situation for internal IT to work efficiently by maintaining the company’s safety.

Rise Solutions for Microsoft 365 functions to mitigate these issues and deliver top-quality support as an alternative to conventional IT departments. We aim to optimize your Microsoft 365 utility and, at the same time, function rapidly to manage issues and monitor the business operations.

Key features of Rises Solutions for Microsoft 365

Efficient and rapid issue management for IT

We provide spontaneous management for IT comprising of L2 as well as L3 support, monitoring M365 solutions, retaliation to administrative as well as technical service needs, spontaneous and predictive problem management, and collaborating with Microsoft support.

Tenant and Workload management

We provide efficient workload management for Azure AD, Exchange Online, SharePoint Online, Teams, OneDrive for Business, and a lot more.

Security and Compliance management

We ensure top-notch security management comprising of SecureScore Assessment, roadmap implementation, and also advanced top-quality threat protection with dynamic intelligence monitoring.

Monitoring and Spontaneous reporting

Our monitoring process includes health monitoring and checking license usage, service request processing, problem/event status as well as changes to plans.

Adoption and Operational productivity management

We provide support for workload utility, adoption as well as planning, which comes with productivity planning, measuring as well as trending.

Exclusive Account Management Team

We support to carryout of efficient planning, delivery, and also reporting of services.

Benefits of opting Rise Solutions for Microsoft 365

Rise Solutions’ M365 services focus on mitigating the issues IT departments face due to the lack of technical knowledge and support by dynamic monitoring and management of your Microsoft 365 investment.

Enhance the availability as well the performance of Microsoft 265 cloud applications

Promote smooth collaboration between the end-users and teams of your business.

Maintain top-notch security of the data, users as well as cloud applications with industry-level safety protocols.

Uplift your end-user productivity, thereby making the most out of your M365 investment.

Why Choose Us?

We deliver rapid planning, management, monitoring as well as reporting for the M365 cloud applications. We start the plan, create processes and procedures for the service and reply to service requirements to present assistance and issue resolution. Our dynamic monitoring and problem management facilitate the minimization of your downtime.

We take the initiative of distributing application workloads effectively in order to optimize the performance of users and teams and also the way they collaborate with each other. We effectively monitor and tackle the growth of messaging and other collaborative applications.

We also dynamically spot threats and multiple vulnerabilities your business and applications face and take security actions accordingly in order to restore the operations.

Present a Dynamic Microsoft 365 Environment

As your team members emerge in their utility of Microsoft 365 tools like SharePoint and Team, they will depend on these services to be always in the best position. With Rise solutions’ help, you can present top availability and performance and incorporate upgraded capabilities at the correct speed for your business.